Information You Send Us
Information entered into a name, phone, or address search is sent to the third-party provider that supplies those results. Our own servers do not keep a copy of the search terms. If you email or otherwise contact us, we receive the details in that message and use them to answer or route the question.
Information Collected Automatically
Our host may record normal server-log data such as IP address, browser type, pages requested, and timestamps. We review aggregate patterns to maintain the reference and understand which Burbank pages are useful. Basic analytics or advertising measurement may use cookies or similar tools where those services are enabled.
How We Use Limited Data
We use received information to operate the pages, respond to messages, fix errors, measure traffic, and improve the reference. We do not sell visitor lists or create individual user profiles from the small amount of information described above.
Links to Other Services
Burbank pages link to county and state records systems, court portals, library collections, archives, and third-party search tools. Once a reader leaves this reference, the outside provider's privacy policy governs what is submitted there. Sponsored search results are supplied by a third party and are subject to its own practices.
Who May Process It
Hosting and technical service providers may process server logs to keep the pages running. Analytics or advertising partners may receive the automatic information described above. Information is disclosed when a valid legal process requires it, and otherwise is limited to the purposes stated here.
Security and Retention
The reference uses an encrypted connection, and logs are retained only for as long as the operational purpose requires. There are no reader accounts, passwords, or user profiles stored here for an attacker to access.
Readers Under 18
The reference is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 18. If a minor has sent information, contact us so we can look for it and remove it.
Your California Privacy Choices
Where applicable, California's Consumer Privacy Act, Civil Code §1798.100 and following sections, provides rights concerning personal information held by covered businesses. California's Delete Act, Civil Code §§1798.99.80-1798.99.89, created the DROP service for verified requests to registered data brokers. Those rights concern covered business data and do not erase deeds, court files, or other government records held by a custodian.
Because Burbank Residents Directory keeps little information, a request usually means searching the contact mailbox and relevant server logs for the data described above. Use the Contact page. Requests to remove or correct a county, city, court, or state record must go to that custodian under its own law and process, including the California Public Records Act, Government Code §§7920.000-7931.000, where relevant.
Changes to This Policy
Updates will be posted in this location. Continued use after a revised policy is posted indicates acceptance of the updated terms.